Terms of service
OVERVIEW
Welcome to ONETWENTI. The terms “we”, “us” and “our” refer to ONETWENTI.
ONETWENTI operates this website and store, including all related information, content, features, tools, products and services (the “Services”). Our store is hosted on Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) set out your rights and responsibilities when using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
You agree to provide accurate and complete information when making a purchase or creating an account, and to keep this information up to date.
You are responsible for maintaining the confidentiality of your account and for all activity under it.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device and settings.
We do not guarantee that product images will exactly match the item received.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Your order is only accepted once you receive confirmation from us. Payment must be received before acceptance.
If we cancel or amend an order, we will attempt to notify you using the contact details provided.
Returns and exchanges are handled in accordance with our Refund Policy.
Products are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice.
The price charged will be the price at the time your order is placed, as shown in your confirmation email.
Prices may not include delivery charges or applicable taxes.
You agree to provide accurate payment and billing details and to keep them updated.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers or events outside our control.
Risk passes to you once the order is handed to the delivery carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including logos, designs, images, and text, is owned by or licensed to ONETWENTI.
ONETWENTI is a registered trademark.
You may not copy, reproduce, distribute, modify, or use any content or trademarks without our prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we do not control. Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content or accuracy of third-party websites linked on our site.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with ONETWENTI.
Shopify is not responsible for any transactions, products, or services provided by us.
SECTION 10 – PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy.
SECTION 11 – FEEDBACK
If you submit feedback or content to us, you grant us the right to use it for marketing or business purposes without compensation.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful purposes or in a way that harms the website or other users.
SECTION 14 – TERMINATION
We may terminate or suspend access to our Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
We are not liable for any indirect or consequential damages arising from your use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify ONETWENTI against any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any part of these Terms is found to be invalid, the remaining sections will still apply.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the full agreement between you and ONETWENTI.
SECTION 20 – ASSIGNMENT
We may transfer our rights under these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
ONETWENTI UK
support@onetwenti.co.uk
92 Leah Gardens
Eastleigh
SO50 9QX
United Kingdom